TERMS & CONDITIONS OF SALES
1. ONLINE SHOP 1-1. All prices are shown in Australian dollars. 1-2. Prices are not include a standard delivery fee and GST.
2. WHOLESALE 2-1. RETURNS & CREDITS Credits and/or invoice adjustments will only be made where the following has occurred:
a) Client has been invoiced incorrectly with reference to the original purchase order. b) Client has received a product of faulty workmanship. c) Client received incorrect stock with reference to the original purchase order. d) Auslink Trading reserves the right to recover unpaid for items from the client's premises should the client become insolvent or bankrupt. e) Credits will be calculated based on the price on the corresponding invoice.
2-2. CREDIT NOTES Credit notes will be processed on the following conditions:
a) That the client notify their Auslink Trading sales representatives who will then submit the appropriate credit documentation. b) The client is required to provide a Auslink Trading invoice number. c) In the event stock has been damaged in transit, the client is required to notify Auslink Trading within (3) three business days. d) In the event stock is not received according to listed invoice items, the client is required to notify Auslink Trading within (24) twenty four hours of goods being received. e) Stock returned to Auslink Trading which does not comply with the above Terms & Conditions will be returned to client at their own expense.
2-3. CREDIT ACCOUNTS a) To apply for a 7, 14 or 30 day account, a client is required to complete a Auslink Trading Credit Application. NOTE: all accounts are payable from the date of invoice NOT END OF MONTH. b) Accounts will only be granted where an Australian Business Number has been supplied. c) The client is required to supply Auslink Trading with a minimum of (3) three satisfactory trade references. d) The client accepts a (2) two week processing time for credit applications. e) Clients will be notified in writing of the outcome of their application, including trading terms. f) The client accepts that the first (2) two transactions will be payment prior to dispatch unless otherwise agreed to in writing by the Auslink Sales Manager.
2-4. OVERDUE ACCOUNTS a) Auslink Trading will post monthly account statements to the client indicating money owed. b) Clients who have been granted a credit account and fail to pay within the agreed terms may risk losing their credit account and future orders may be on a payment before dispatch basis. c) Clients who fail to pay an account that is overdue by 120 days will be passed over to a collection agency and may loose their credit account facility. d) Payment agreements may be entered into under certain circumstances but only on the approval of the Office Manager.
2-5. FREIGHT a) Clients will be subject to freight charges. This fee is variable according to the number of cartons, weight and dimensions of cargo. b) Auslink Trading in no way profit from freight charges to clients.
2-6. G.S.T. a) Clients who are located within Australia will be subject to 10% G.S.T. (Goods & Services Tax).
2-7. PAYMENT OPTIONS a) Cheque/Money Order. b) Credit Card (We accept Visa and MasterCard). c) Direct Deposit. d) Clients are required to forward a detailed remittance advice for all payments forwarded. e) In the event of a dishonoured cheque, a $25.00 finance fee will apply.
2-8. ORDERING PROCESS a) Clients will contact their Auslink Trading sales representative for any purchasing requirements. b) A Purchase Order form detailing product codes, quantities, price and other miscellaneous requirements must be submitted for the office to process the order. c) The Purchase Order form must be signed by the client as authorisation of the order. d) Auslink Trading will not dispatch orders where the client has exceeded their approved credit account terms. e) Delivery of goods may take between 3-4 working days from date of order. This will only apply to clients who have an approved credit account and are trading within the terms of their agreement. f) The client acknowledges that upon signing the purchase order that they have entered into a binding agreement. What is indicated on the Purchase Order is fixed and cannot be changed unless a substitute item is supplied for an out of stock item or additional items have been added. g) What the client purchases is his/her own responsibility. h) The minimum wholesale order value is $200.00 plus G.S.T.
2-9. OUT OF STOCKS & SUBSTITUTES a) If a client has ordered an item which at the time of the order is out of stock, this item will not be charged for on the invoice. b) At the time of sale the client may request substitute stock. This is defined as replacing an out of stock item with a similar one. c) Substitute stock will be charged at the same price as the original out of stock item unless otherwise agreed. |